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DELIVERY POLICY
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
Delivery within Port Harcourt is usually on the same day for orders made before 9am. Orders after 9am would be delivered on the next business day. Please note that we don’t do deliveries on Sundays or Public holidays.
For Delivery Outside Port Harcourt (Nationwide delivery), Delivery times are based on orders placed before 9am on a business day. After 9am, order would be dispatched on the next business day.
Business days exclude weekends and Public Holidays. We strive and aim to deliver goods to you within the estimated timeframes- 2 to 5 business days. However, things out of our control do happen from time to time and so we are unable to guarantee that all orders will be delivered within the stipulated time frame. If you have not received your products within the estimated time, please contact our Customer Service by email support@theskinhookupng.com and they will help you to track your order and assist with any issues encountered.
The following points are important to note: – Orders made on Friday will be dispatched on Monday morning. – Orders made during public holiday will be dispatched by next business day – Once your order has been dispatched, you will receive an email detailing your order tracking number, how to track it and when your order is expected to be delivered
We offer pickup services and allow pick-ups on Mondays to Saturday (10am – 2pm) ONLY. Kindly call and notify us before picking up as we will not answer to any pickup without prior notice